Questions, answered.
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Getting started
Velocard is a digital loyalty card platform built for cafés, restaurants and small chains. Cards live in Apple Wallet and Google Wallet — no app download required.
Most operators are live in 15 minutes. Sign up, pick a card type, upload your logo, print the QR sheet and you're done.
No. Your staff uses the scanner app on a phone, tablet or laptop — anything with a camera.
Compatibility
Yes. iOS customers get an Apple Wallet pass. Android customers get a Google Wallet pass — or a home-screen card in regions without Google Wallet.
Customers get a home-screen install with full functionality and your branding. They get the same push messages and rewards as Wallet users.
Scanning needs internet, but cards display offline. If your wifi drops, your customers can still see their card.
Features
Yes — unlimited free push messages to anyone who installed your card, on every plan.
Yes. The card prompts happy customers to leave a Google, Trustpilot or TripAdvisor review. Unhappy ones come straight to your inbox privately.
On Grow and Business plans, every customer gets a personal referral link. Both sides earn points on the new customer's first transaction.
Yes. Trigger a message when a customer is within 100m of one of your locations.
Billing
14 days, no credit card required. All features unlocked.
Yes — no contracts, no cancellation fees. Cancel from your dashboard in one click.
Never. Every plan is flat-rate with unlimited customers and unlimited push messages.
Yes — yearly billing saves around 30% versus monthly.
Account & support
Yes — every plan supports scanner-app logins for staff, with role-based permissions on Business.
Email support on every plan. Priority support on Business. Live chat during European and US business hours.
Yes — customer lists, transactions and analytics export to CSV at any time.
Ready to turn first-timers into regulars?
Set up your loyalty program in 15 minutes. No credit card required.
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